About

Some services – such as home care nursing – are fully publicly funded by the health system. Other not-for-profit providers receive partial funding and make up the difference through charitable fundraising or by charging client fees. Some services are also provided by for-profit companies.

​Across the province each year, over one million people receive home care and community support services – and the need is growing. Home and community services benefit a full range of clients, including seniors, people of all ages with disabilities  or chronic illness, and their family caregivers.

We provide high-quality, cost-effective care. Locating care in the community benefits clients, and results in significant savings to the health system.

Not-for-profit home care and community support agencies  re-invest surplus funds into providing more and better care, ensuring vital funding stays in the community.

Dedicated volunteers  donate over 3 million hours of service each year. If replaced with paid work, this would cost the health care system over $80 million annually.

These organizations have deep roots  in their local communities, so their teams and board members understand the unique needs of their diverse populations and geographies.

Family caregivers  are the invisible backbone of Ontario’s health care system; caregiver support ensures they don’t burn out, and can continue to care for their loved ones.

Community support services encompass health promotion, preventative services and re-enablement services.  They don’t stop at meeting a client’s current needs – they defend against decline and more serious needs in the future.